Work in progress…

WILL I NEED A LOYALTY CARD FOR EACH RETAILER?

No, you will use just one card across all participating retailers.

IS THERE A CHARGE FOR OPTING FOR THE PLASTIC CARD?

No, the card is included in the price of your membership. The App will be used as a companion to your membership.

HOW / WHEN WILL I RECEIVE MY CARD?

We aim to have your card delivered within 2-3 working days of receipt of order to the address given during registration.

CAN I USE POINTS COLLECTED IN ONE RETAILER IN ANY OTHER RETAILER?

No, points/loyalty gained in any given retailer will only be redeemable at that business. This allows you to build towards multiple loyalty rewards across The Fylde throughout the year and ensures that the retailers are only rewarding you for your continued loyalty to them.

I DON'T HAVE THE INTERNET, CAN I STILL JOIN?

Yes, we offer a plastic card for this reason. Registration is done online and can be complete at any participating store – look out for the Loyal to Fylde window sticker to quickly identify one of our retailers.